Terms of Services

User Agreement: Your Guide to Using Dikoo Responsibly

By using Dikoo, you agree to comply with our terms and conditions. This agreement outlines the rules, responsibilities, and rights for both users and Dikoo to ensure a safe, fair, and enjoyable experience. Please read it carefully before accessing or using our services.

Dikoo User Agreement

Contact us: service@dikoo.app

Special Notices

This Dikoo User Agreement (the "Agreement") governs your use of Dikoo's services (the "Services"). By accessing or using the Services, clicking "Sign Up," or continuing to use the Services after modifications to this Agreement, you agree to be bound by all terms herein, our Privacy Policy, and any supplementary guidelines published on the platform.

When using the Dikoo Services, you will be subject to the Dikoo Privacy Policy, as well as additional guidelines or rules posted on the Dikoo Services, made available to you, or applicable to specific services and features disclosed in connection with such services. We may also offer certain paid services, which are subject to any additional terms or conditions disclosed to you in connection with those services.

We, at our sole discretion, may revise this Agreement from time to time, and the current version can be found at the following link: About us > User Agreement. By continuing to avail our Services, you agree to be bound by the revised Agreement.

• Age Limit: You may only use our Service if you are 18 years or older, and if you are not subject to a statutory age limit to enter into this Agreement according to the applicable laws and regulations in your country.
• Account Responsibility: You shall be solely responsible for the safekeeping of your Dikoo account and password. All behaviors and activities conducted through your Dikoo account will be deemed as your behaviors and activities, for which you shall be solely responsible.
• Sanctioned Regions: We do not accept payments or do business with individuals or entities in North Korea, China, and the Crimean region. If you are from such regions, you may be prohibited from using the Dikoo Services.

1. Services Content

• i. User Generated Content: Dikoo allows users to distribute live streams and use services such as chat, bulletin boards, forum postings, and voice interactive services, as well as participate in other activities in which you may create, post, transmit, perform, or store content, messages, text, sound, images, applications, code, or other data or materials on the Services ("User Content"). Users may also overlay music, graphics, stickers, virtual items, and other features provided by Dikoo ("Dikoo Features") onto this User Content. The views expressed by other users on the Dikoo Services do not represent our views or values.
• ii. Content & Product Discovery: We show you ads, offers, and other sponsored content to help you discover content, products, and services offered by the many businesses and organizations that use Dikoo.
• iii. Community Protection: We employ dedicated teams and develop advanced technical systems to detect misuse of our Dikoo Services, harmful conduct towards others, and situations where we can support or protect our community. If we learn of such content or conduct, we will take appropriate action—including offering help, removing content, restricting access to features, disabling an account, or contacting law enforcement.
• iv. Global Access: To operate our global service, we need to store and distribute content and data in our data centers and systems around the world, including outside your country of residence.

2. Account

To open an account, you will be asked to provide certain information, such as an account name and password. You are solely responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. Please ensure the information you provide to Dikoo upon registration and at all other times is true, accurate, current, and complete.

We may permit you to register for and log on to the Dikoo Services via certain third-party services. The third party's collection, use, and disclosure of your information will be subject to that third-party service's privacy policy.

We reserve the right to disable your user account at any time if you fail to comply with these terms, or if activities occur on your account which, in our sole discretion, cause or might cause damage to the Dikoo Services, infringe third-party rights, or violate applicable laws or regulations.

Account Deletion: If you no longer want to use our Services and would like your account deleted, please use the in-app deletion feature. Once you choose to delete your account, you will not be able to reactivate it or retrieve any added content or information.

3. Privacy

Your privacy is important to Dikoo. Please see our Privacy Policy for information relating to how we collect, use, and disclose your personal information, and how you can manage your online privacy when you use the Dikoo Services.

4. Use of the Services

Your access to and use of the Dikoo Services is subject to these terms and all applicable laws. You agree to comply with these terms and Dikoo's Community Guidelines, and you will NOT:

1. Create, upload, transmit, distribute, or store any content that is inaccurate, unlawful, infringing, defamatory, obscene, pornographic, invasive of privacy, harassing, threatening, abusive, inflammatory, or otherwise objectionable;
2. Impersonate any person or entity, falsely claim an affiliation, access the Dikoo accounts of others without permission, forge another person's identity, or perform any similar fraudulent activity;
3. Defame, harass, abuse, threaten, or defraud users of Dikoo, or collect personal information about users or third parties without their consent;
4. Remove, circumvent, disable, damage, or otherwise interfere with security-related features of the Dikoo Services or User Content;
5. Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Dikoo Services, except to the extent expressly permitted by applicable law;
6. Modify, adapt, translate, or create derivative works based upon the Dikoo Services;
7. Interfere with or damage the operation of the Dikoo Services or any user's enjoyment of them by uploading viruses, adware, spyware, worms, or other malicious code;
8. Interfere with or disrupt the Dikoo Services, servers, or networks connected to the Dikoo Services;
9. Attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of the Dikoo Services that you are not authorized to access;
10. Use the Dikoo Services for any illegal purpose or in violation of any local, state, national, or international law.

Dikoo takes no responsibility and assumes no liability for any User Content or for any loss or damage resulting therefrom. Your use of the Dikoo Services is at your own risk. Dikoo does not endorse any opinion, recommendation, or advice expressed in User Content, and expressly disclaims any and all liability in connection with User Content.

5. Payment Terms & Virtual Items

• a. In-App Purchases: Dikoo may offer products and services for purchase ("in-app purchases") through the Google Play Store, carrier billing, Dikoo direct billing, or other authorized platforms. You authorize Dikoo or the relevant third-party account to charge your designated Payment Method.
• b. Auto-Renewal: If you purchase an auto-recurring periodic subscription, your Payment Method will continue to be billed until you cancel. Deleting the Dikoo app or your account does not automatically cancel your subscription; you must cancel it through the respective app store or billing settings.
• c. Virtual Items (Tokens, Gifts, Credits): You can only buy virtual tokens ("Tokens") and virtual gifts ("Gifts"), send/receive Gifts, earn virtual credits ("Credits") if you are 18 years or older. Tokens can only be used within Dikoo Services, cannot be exchanged for cash or legal tender, and all purchases are final and non-refundable.
• d. User Error: Users must carefully confirm account details and recharge amounts before purchasing. If a user recharges the wrong account number or type due to operational mistakes, the resulting losses shall be borne solely by the user.

6. User-Generated Content (UGC) & Content Moderation

Unless otherwise specified in a written agreement, by uploading or publishing UGC on Dikoo Services, you grant Dikoo and its sub-licensees a free, permanent, irrevocable, non-exclusive, fully sub-licensable, and worldwide license to use, copy, modify, adapt, publish, translate, edit, distribute, perform, and publicly display such UGC. This license expires when you delete the content or close your account, except where used for promotional purposes or during the reasonable time it takes to remove it from backup systems.

Prohibited Content Categories

We enforce automated, semi-automated, and manual content moderation. You explicitly agree not to engage in creating or distributing content that involves:

• Unlawful Conduct: Promoting violence, terrorism, illegal drug use, or hate crimes.
• Discriminatory Practices: Attacking individuals based on race, ethnicity, religion, nationality, disability, sexual orientation, or gender.
• Threats & Harassment: Intimidation, cyberbullying, or doxing (exposing personal info without consent).
• Child Sexual Abuse Material (CSAM): We have zero tolerance for CSAM. Any potential CSAM will be deleted immediately, the account will be permanently banned, and the incident will be escalated to the National Center for Missing & Exploited Children (NCMEC).
• Intellectual Property Violations: Infringing copyrights, trademarks, or unauthorized streaming.
• Misinformation, Spam, or Promotion of Self-Harm.

If you violate these terms, Dikoo reserves the right to impose limitations, including content removal, or account suspension/termination depending on the frequency and severity of the violations.

7. Third-Party Content & Reference Sites

Dikoo Services may display Third-Party Content or links to third-party websites/applications ("Reference Sites"). Dikoo has no control over, affiliation with, or responsibility for Third-Party Content or Reference Sites. Accessing them is entirely at your own choice and risk.

8. Intellectual Property Rights

All text, data, images, graphics, audio, video information, and other materials provided by Dikoo are the property of Dikoo and are protected by copyright, trademark, and other proprietary rights laws. Nothing in this Agreement confers any license of intellectual property rights from Dikoo to you.

9. Terminating Services

To the fullest extent permitted by law, Dikoo reserves the right, without notice and in our sole discretion, to terminate your license to use the Services and block future access if: (a) you violate this Agreement or applicable law; (b) you fraudulently use or misuse the Services; or (c) we are unable to continue providing the Services due to technical or legitimate business reasons.

10. Disclaimers & Limitation of Liability

You shall be fully responsible for any risks involved in using Dikoo Services. Dikoo Services are provided on an "as is" and "as available" basis.

Under no circumstance does Dikoo guarantee that the Services will meet your requirements, be uninterrupted, timely, secure, or error-free. Dikoo shall not be liable for the quality, accuracy, or completeness of the Services, nor for any external links provided for convenience. Dikoo shall not bear any liability for service interruptions caused by force majeure or events beyond its reasonable control.

11. Legal Jurisdiction & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Singapore, without regard to choice of law principles. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force.

12. Request for Information

All requests for information or documents related to potential, anticipated, or current legal proceedings, investigations, or disputes, or for third-party user information from Dikoo Services, must be made using the appropriate legal process and must be properly served on Dikoo's legal department.

13. Modification of the Agreement

We may amend these terms from time to time (e.g., due to system updates, app consolidations, or regulatory changes). We will use commercially reasonable efforts to notify users of material changes, such as through an announcement on the Dikoo platform. Your continued access or use of the Services after the effective date of the new terms constitutes your acceptance of them. If you do not agree, you must stop using Dikoo Services.

14. Other Terms

• Entire Agreement: This Agreement, along with the Privacy Policy and any other guidelines posted within the App, constitutes the entire agreement between you and Dikoo regarding the use of the Services.
• Severability: If any provision of this Agreement is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.
• No Waiver: The failure of Dikoo to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.